Privacy Policy
PRIVACY NOTICE
This is the Privacy Notice for E&H. This Privacy Notice sets out the privacy practices relevant to this Site and explains how information is collected via the Site, how it is used, your rights and what controls you have. Please take the time to review this Privacy Notice carefully as it tells you how information is collected and how it is used.
This Privacy Notice was last updated on 1st August 2020 and covers:
- Information we collect
- Use of cookies
- Use of your information
- Promotional updates and communications
- Disclosing your information
- Storage and retention
- Changes to this Privacy Notice
INFORMATION WE COLLECT
In running and maintaining the Site, we may collect and process the following data about you:
Information we collect from you
Information provided voluntarily by you, in particular your name, company, job function or department, address and contact details such as your telephone number, email address or fax number when you sign up to or request a newsletter or by any completing forms on the Site, or when requesting any information from us;
Information that you provide, when you contact us or otherwise communicate with us by any means. This may include, for example reporting a problem, submitting queries, concerns and comments regarding the Site or its content or providing us with information about where you heard about the E&H as well as flagging to us the E&H services you want to learn about.
Information about events to which you or your colleagues register to attend and your personal information and preferences, to the extent that information is relevant to organising and managing those events, (for example your dietary requirements).
Employment details that we may receive if you send us a CV, resumé or other details of your employment history in connection with an advertised job vacancy or general enquiry regarding employment opportunities with us.
Information we collect about you from your use of the Site
Information about your use of the Site, in particular, details of your visits such as pages viewed and the resources that you access. Such information includes the Internet Protocol (IP) addresses used to connect your device to the Internet, information about your visit, and traffic, data identifying the country associated with your IP address. Our web servers also collect certain other communication information about all visitors to this Site, including host names and the Uniform Resource Locators (URL) or the domain name associated with a visitor's transit to, through and from our Site (including date and time) and a record of which pages have been requested.
This information is used to produce aggregate visitor statistics in relation to which pages are being accessed. It may also be used to monitor usage patterns on this Site in order to improve navigation and design features to help you get information more easily.
Technical Information
We may automatically collect additional technical information such as the Internet protocol (IP) address used to connect your device to the internet, type of internet browsers you use and version, time-zone setting, time and date of information requests, browser plug-in types and versions, operating system and platform and the Uniform Resource Locators (URL) clickstream through which you linked to this Site and the associated domains. The information collected is only used to assist us in providing an effective service on the Site and to remedy any errors which may occur during your visit to the Site.
Social Media Platforms
You may wish to participate in the various blogs, forums, wikis and other social media platforms hosted by E&H (“Social Media Platforms”) which we make available to you. The main aim of these Social Media Platforms is to facilitate and allow you to share content. However, E&H cannot be held responsible if you share personal information on Social Media Platforms that is subsequently used, misused or otherwise appropriated by another user.
E&H may also provide links to other social media platforms maintained on separate servers by individuals or organisations over which E&H has no control. E&H makes no representations or warranties regarding the accuracy or any other aspect of the information located on such servers. A link to a third party’s website should not be construed as an endorsement by either E&H or that third party of the other or its products and services. E&H makes no representations or warranties regarding how user data is stored or used on third party servers. We recommend reviewing the Privacy Notice of each third-party website linked from this Site to determine their use of your personal data.
USE OF COOKIES
A cookie is a small text file, which often includes a unique identifier, which is issued to your computer or device when you visit a website.
Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
We use cookies to improve the quality of the Site and service and to enhance your browsing experience.
If you do not want to use cookies, most web browsers allow users to refuse cookies by changing the privacy settings of your browser.
USE OF YOUR INFORMATION
We use the information that we collect from you in our legitimate interests to assist us in providing our services to you or in the case of our promotional or marketing communications to you, where we have your consent (as described below). In addition to this, we may also use the information for one or more of the following purposes and lawful grounds:
Information we collect from you
i. To contact you in our legitimate interests, in situations where you have asked us to do so, (for example if you request via the Site that we phone you);
ii. To provide you with information which you have requested from us in our legitimate interest or, where required with your consent. (For example, if you request a product sheet or newsletter from us);
iv. To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have separately consented to receive such information.
v. To obtain in our legitimate interest or where required by national law or with your consent, your feedback on our services which may include by way of a market research survey.
We may also send you further information about our services or keep you informed of legal updates through our periodic newsletters, provided you have consented to being contacted for these purposes, including where you have specifically registered or subscribed to receive emails. Where you have consented to our newsletters we may also collect information using web beacons that help us to understand if a newsletter has been opened.
No data or information obtained by this site will be used for dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties outside E&H.
Information we collect about you from your use of the Site
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights:
- To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research and survey purposes.
- To keep our Site safe and secure.
- To improve our Site to ensure content is presented in the most effective manner for our and for your device.
- To measure and understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.
PROMOTIONAL UPDATES AND COMMUNICATIONS
E&H gives you choices regarding the collection and usage of your personally identifiable information. If you have registered for any E&H related updates through ehc.com.vn, and do not wish to receive future communications, please use the unsubscribe link in our communication.
DISCLOSING YOUR INFORMATION
We may share your information with organisations that help us provide the services described in this Privacy Notice and who may process such data on our behalf and in accordance with this Privacy Notice, to support the Site and our services. For example, E&H may need to give these details to a third party – such as a mailing house or mailing broadcast services, provider– if it was necessary to enable us to deliver you with the information you had requested or to a third party providing back office support or IT, hosting or software services, or to market research organisations engaged to obtain client feedback on our services for us. We may also share information with our legal advisors, auditors or other professional advisors.
Certain of our country sites may include a link to a secure payment gateway provider. You will be providing credit or debit card information directly to the provider in order to process payment details and authorise payment. Information which you supply to in such cases is not within our control and is subject to the payment gateway provider's own Privacy Notice and terms and conditions.
In relation to information obtained about you from your use of the Site, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our Site and subject to the Cookies Policy
We may disclose personal information in other circumstances where:
- you agree to this;
- as permitted by applicable laws;
- if we are required to do so by law, Court order, legal obligation or regulatory authority;
- for the purposes of prevention of fraud or other crime; or
- if we believe that such action is necessary to protect and defend the rights, property or personal safety of E&H, E&H Members, the Site or its visitors.
In the event that we undergo reorganisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
STORAGE AND RETENTION
Information collected from visitors to the Site will only be kept in order to provide the required service. Where you ultimately become a client of an E&H member firm, your data will be retained for as long as you maintain a client relationship with us, in order to meet our contractual obligations to you and for a period after that to identify issues, respect claim limitation periods and to resolve any legal proceedings.
We may also retain aggregate information beyond this time for research purposes and to help improve our services. Information is held and ultimately destroyed in accordance with E&H’s data retention policies. Should you require your information to be updated, amended or deleted from our records please contact eh@ehc.com.vn outlining your requirements.
CHANGES TO THIS PRIVACY NOTICE
E&H wants to offer you the best possible browsing experience. Consequently, additional functions, features, products or services may be incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Notice. As a result, please remember to refer back to this Privacy Notice regularly to review any amendments.
